How we are keeping you safe

Dear Friends and Family,

doctors

We hope this letter finds you healthy, happy and prepared to ease back into your regular routines.

1) We are getting back to business as usual. 

2) For now, every patient and guest in our office is still required to wear a mask or face-covering in physician offices per CDC guidelines as of May 17, 2021. The relaxation of masks in Virginia does not apply to physician offices such as ours. These coverings will be essential for anyone in our office. If you are working with our staff, they too will wear a mask.

3) Our forms and paper work are now online. Practically every form and signature required of you will be pushed to new online forms that will be completed before your arrival. Forms will be emailed to you ahead of time.

We look forward to getting back at providing you and your family a lifetime of exceptional eye care!

Thank you for your continued support, it is truly appreciated!

Sincerely,
Drs. Robinson & Parker

What's New

  • All paperwork is now online
  • We have removed all shareable items from the waiting room such as magazines, pens, coffee (sorry!)
  • Any item that is shared is put into a UV sterilization chamber such as blood pressure cuffs or frames.
    • Ask if we can sanitize your phone while you get your exam!
  • All staff and patients must still wear face mask or covering in the office until further notice per CDC recomendations.

Face Masks

Until further notice, all patients and staff will wear a face mask in the office per CDC recommendations.

We know this is annoying, but it is for the protection of both you the patient, our staff, and our community.

Recent studies have shown that wearing a mask helps reduce the transmission of airborne diseases up to 85%.

Disinfection

Every commonly-touched object in the office is manually disinfected using CDC-recommended methods.

Unfortunately, we have had to remove such items from the office as:

  • magazines
  • coffee station (sorry!)
  • any other "shareable" item

Social Distancing

We have implemented new protocols in the office to ensure that no 2 patients are in the same 6 foot air space at any time.

Also, our staff will maintain social distancing as often as physically possible depending on the procedure being performed.

Online Paperwork

By utlizing online paperwork, our office improves your experience by:

  • reducing your time in the office by as much as half
  • eliminating sharing of paper and pens in the office
  • making us more efficient

Telemedicine

Telemedicine is now an option for those ocular probelms that may not require an in-office visit.

If you feel you have an eye problemthat can be addressed over telemedicine, please request the appropriate appointment.

Examples:

  • itchy eyes
  • red eyes
  • watery eyes
  • eyelid styes

UV-C Disinfection

Any non-porous, shareable item in the office is sterilized using a UV-C chamber built by Dr. Parker. This will inactivate any single-stranded RNA virus (such as coronavirus) in only 12 seconds. We leave things in there longer though just to be sure. At 2 minutes, this chamber will even kill C-Diff.

We use this chamber to safely sanitize:

  • frames
  • occluders
  • near point cards
  • any other non-porous item

Ask if we can sanitize your phone while you wait!


Eye Emergency?

If you have a true ocular emergency after hours please call 804-595-2020 and follow the prompts to contact a doctor. If the doctor cannot respond in a timely manner, please find the nearest emergency room.

It is our policy to comply with Website Accessibility Under Title II of the ADA.
If you find an issue or at any time you require additional accessibility assistance, please call our office at 804-595-2020.